Warranty Information
The Brightest Warranty for the Best-In-Class Products!
Our 15-Year Limited Warranty for Bright Beginnings:
We warrant that the furniture you buy from us will be free from defects in materials and workmanship from the date on which you purchase it until exactly 15 years past that date. The warranty period is not extended if we repair or replace the product. We will replace any product, part, or component covered by this warranty and sold after the effective date of this warranty, which fails under normal use because of a defect in material or workmanship.
It does not cover the following:
Misuse, abuse, accident, alteration, improper storage, transportation, moving and reinstallation, installation of attachments or other modifications, including loss of parts
Tears, scratches, scuffs, or blemishes caused by any of the foregoing or by the use of various cleaning or conditioning products not mentioned in the cleaning care guide below
Normal wear and tear will not be covered.
We are here to help with any warranty claim:
If your furniture is defective and covered by our limited warranty, we will (in our sole discretion and at our cost) either provide you with replacement parts and instructions on how to use them or replace the furniture. We will pay for shipping and handling fees to provide you with replacement parts, return the defective furniture to us and return the repaired or replacement furniture to you, as applicable.